FAQ
How can I contact Solaré?
You can reach us by email at info@solare-europe.com, and our customer service team will be happy to assist you with anything you need!
Is delivery free?
Yes, all orders placed come with fast and free delivery
Can I modify or cancel my order after it has been placed?
Unfortunately, once an order has been placed, we are unable to make changes. The best thing you can do is contact our customer service team as soon as possible, and we will work together to find a solution.
Is it possible to track my order?
Yes, you can track your order! We will provide you with a tracking code, which you can use on our website under the 'Track & Trace' menu to monitor the status of your shipment.
Will I get my money back if I return an item?
Yes, you have a 14-day money-back guarantee. If you're not satisfied with your purchase, you can return it within 14 days for a full refund. Please note that return shipping costs will be deducted from the refund.